Toray International UK Ltd

Privacy Notice

TIUKL appreciates that your privacy is very important to you. We recognise that providing personal information is something which requires trust which we take very seriously. We will not sell, offer for rent or in any way disclose your personal information without your consent.

We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the Content and our Web Site.

We are fully registered under the Data Protection Act 1998 and ensure we comply with all protection the Act affords to you. Further information on the Act is on the Internet at www.ico.gov.uk.

This Policy applies as between you, the User of this Web Site and TIUKL the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:
 “Account” means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site; 
 “Content”  means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
 “Cookie”  means a small text file placed on your computer by TIUKL when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your shopping basket. Further details are contained in Clause 9 of this Policy;
 “Data”  means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
 “TIUKL”  means Toray International UK Limited, 5th Floor, Verulam Gardens, 70 Gray's Inn Road, Holborn, London WC1X 8NH;
 “Service”  means collectively any online facilities, tools, services or information that TIUKL makes available through the Web Site either now or in the future;
 “System”  
means any online communications infrastructure that TIUKL makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
 “User” / “Users”  means any third party that accesses the Web Site and is not employed by TIUKL and acting in the course of their employment; and
 “Web Site”  means the website that you are currently using (www.toray-intl.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Data Collected

Without limitation, any of the following Data may be collected:
2.1 name;
2.2 date of birth;
2.3 gender;
2.4 job title;
2.5 profession;
2.6 contact information such as email addresses and telephone numbers;
2.7 demographic information such as post code, preferences and interests;
2.8 financial information such as credit / debit card numbers;
2.9 IP address (automatically collected);
2.10 web browser type and version (automatically collected);
2.11 operating system (automatically collected);
2.12 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
2.13 Cookie information (see clause 10 below).
2.14 the specific content of the enquiry submitted, including any attachments.

3. Our Use of Data

3.1 To assist us in providing the best trade resource we can we collect your Data.
3.2 The Data submitted by you is part of our central database which is stored and continually amended and updated.
3.3 Any personal Data you submit will be retained by TIUKL for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 84 months.
3.4 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. However your details may be sent to affiliate or group companies of ours. The information you provide will be kept confidential and will be used only to support your relationship with us.
3.5 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see clause 8 below.
3.6 You have the right to receive information about your personal Data which we hold under the Data Protection Act 1998. If you believe any of your Data held by us is incorrect, please contact us.
3.7 Data may be used by us for the following reasons:
3.7.1 internal record keeping;
3.7.2 improvement of our products / services;
3.7.3 transmission by email of promotional materials that may be of interest to you. If you would rather not receive future marketing emails from us please inform us by email at privacy@tiukl.com. Every email from us comes with an easy to use unsubscribe instruction and you can be removed from our lists at any time, although this can take up to 30 days to effect.;
3.7.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.

4 Third Party Web Sites and Services

4.1 TIUKL may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that TIUKL requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998;
4.2 Our Web Site provides links to other websites. We are not responsible for their data protection policies. You should check their privacy policies if you are concerned.

5 Changes of Business Ownership and Control

5.1 TIUKL may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes.

6 Controlling Access to your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
6.1 use of Data for direct marketing purposes; and
6.2 sharing Data with third parties.

7 Your Right to Withhold Information

You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.

8 Security

We have made strenuous efforts to ensure that security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of your Data.

9 Cookies

9.1 TIUKL may set and access Cookies on your computer.
9.2 A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the web site that placed it there, not any other websites. Cookies help us establish patterns of behaviour of Users of our Web Site.
9.3 By default, your browser will accept Cookies, however this can be altered. You can modify your browser to prevent such tracking and you may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.
9.4 For further details please consult the help menu in your browser.

10 Changes to this Policy

TIUKL reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.